Responsible Gambling

Gambling Is Entertainment, Not Income

Gambling at Riverspin is meant to be entertainment, and every game is built so that the house keeps an edge over time. That makes it a paid pastime, comparable to a night out, and not a way to solve money problems. Before you play, decide how much you can afford to lose, treat that amount as the price of the entertainment, and never chase losses with money that is meant for rent, bills or savings.

Gambling is for adults only. The legal age is 19 in most Canadian provinces and 18 in Alberta, Manitoba and Quebec, and the casino does not accept players below it.

Control Tools Inside Your Account

All control tools sit in the profile and can be changed in a few taps.

  • Deposit limits per day, week or month, which cap how much money can enter the account.
  • Session time limits, which end a playing session after the number of minutes you choose.
  • Cooling-off periods, which block play and deposits for a time you select.
  • Self-exclusion, which locks the account for a period you choose or permanently, takes effect on request and logs you out within seconds.
  • History reports for transactions, bonuses, casino sessions and sports bets, which show how your play changes over time.

A lowered limit takes effect straight away, so use it whenever you feel that play is getting faster or more expensive than planned.

Warning Signs to Watch For

Gambling can become a problem without a clear moment when it happens. Take a break and talk to someone you trust if you notice any of these signs:

  • You spend more money or time than you planned.
  • You gamble to win back losses or to escape stress, boredom or low mood.
  • You borrow money, hide your play or lie about it to family and friends.
  • Gambling affects your work, your studies or your relationships.
  • You feel anxious or irritable when you try to stop.

If one or two of these sound familiar, set a lower limit or start a cooling-off period today, and consider a longer self-exclusion if the pattern continues.

Practical Habits That Help

Set a budget before you log in and stop when it is gone. Keep sessions short and take breaks, because long sessions blur your sense of time and money. Do not play when you are tired, upset or under the influence of alcohol. Treat bonuses as an extra and read the wagering terms before you accept one, since a bonus can keep you playing longer than you intended. Keep gambling separate from your main bank account where you can, and check the history in your profile once a week.

Protecting Young People

Keep your login details private and never leave a signed-in device where a minor can use it. Parental control and filtering software can block gambling websites on shared devices, and the registration process asks for date of birth and documents so that underage accounts can be found and closed.

Helplines Across Canada

Help is free, confidential and available at any hour. In Ontario call ConnexOntario at 1-866-531-2600. In British Columbia call Gambling Support BC at 1-888-795-6111. In Alberta call the Alberta Gambling Helpline at 1-866-332-2322. Other provinces run their own helplines, and your family doctor or a local counselling service can point you to support near you. If you need to talk to us, the live chat of the casino works around the clock, and you can also write to [email protected].